Deal Snapshot
TTEC ACQUIRES SERENDEBYTE
Thursday 13 February 2020

Colorado, US-based digital customer experience technology company TTEC Holdings, Inc. (NASDAQ: TTEC) has acquired a majority interest in Texas-based intelligent automation CX solutions provider Serendebyte to advance scale of delivery of end-to-end CX automation to clients, the company said.
Serendebyte strengthens TTEC's ability to deliver intelligent automation solutions globally. The acquisition also expands TTEC's network of engineers and developers to provide a combination of robotics-powered case management, AI and analytics.


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Details
Date Published: 13/02/2020
Target: Serendebyte/majority stake
Country: USA
Sector: Computer Software
Type: Corporate acquisition
Financing:
Status: Closed
Vendor:
Buyer: TTEC Holdings, Inc
Comment:
Terms of the deal were not disclosed

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